FAQs
1. What payment methods do you accept?
We accept PayPal, credit/debit cards, and other secure payment methods. Your payment information is always protected with encryption.
2. How long will it take to receive my order?
Orders typically take 3-7 business days to ship, depending on your location. You will receive a tracking number once your order ships, so you can monitor its progress.
3. Can I cancel or change my order?
We process orders quickly to get your products to you as fast as possible. If you need to make changes or cancel an order, please contact us within 24 hours of placing your order.
4. Do you offer international shipping?
No, currently we do our shipping to USA and Canada. Shipping times may vary.
5. How can I track my order?
Once your order ships, you will receive a tracking number via email. You can use this number to track your package directly on the carrier's website.
6. What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can return the product within 30 days for a full refund or an exchange. Please contact us for return instructions.
7. Is my payment information secure?
Absolutely! We use secure payment processing systems to ensure that your payment information is protected. We never store sensitive data.
8. Can I add a product to my order after checkout?
Once your order has been placed, it cannot be updated. However, you can place a new order for any additional items you want, and we will ship them out together if possible.
9. Do you offer gift cards?
Currently, we do not offer gift cards. Stay tuned for updates on future promotions!
10. How can I contact customer support?
If you have any questions or concerns, you can reach us via email or DM us on Instagram . We're here to help!